[us_iconbox icon=”” size=”100%” img=”6099″ el_class=”iconbox”]Help Desk: On call remote help with guaranteed response times & SLA’s. Remote support ensure issues can be addressed quickly so there is little or no impact to productivity.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6104″ el_class=”iconbox”]Proactive support: Regular assessment of hardware & network to ensure you are up to date and vulnerabilities are fixed before it’s too late.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6100″ el_class=”iconbox”]Monitoring and maintenance: We have monitoring tools to ensure consistent uptime.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6105″ el_class=”iconbox”]User management: Hassle free maintenance whenever it is needed. This includes tasks such as setting up new users, removing old ones, permission changes and password management.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6103″ el_class=”iconbox”]Security and Compliance: The need for data security is now more important than ever, so you need to know your data is secure and safe from hacking, data theft and ransomware. Firewalls should also be in place to detect and prevent network intrusion. Compliance with relevant regulations is also a vital role of an MSP.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6097″ el_class=”iconbox”]Backups and disaster recovery: Data loss can be devastating for any business, so in the case of a disaster such as damage to premises or fatal system crash, you need to know your systems will be back up and operational as quickly as possible.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6096″ el_class=”iconbox”]Asset management: Tracking of equipment. This ensures you have access to up-to-date information on the age, specifications, installed applications, user details and branch location of all devices.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6095″ el_class=”iconbox”]Account management: Experts that are on your side and that can help you to implement and manage the best technologies to meet your business objectives. [/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6102″ el_class=”iconbox”]Faster and guaranteed response times: Response times should be guaranteed, and clearly defined in the service level agreement.[/us_iconbox]

[us_iconbox icon=”” size=”100%” img=”6101″ el_class=”iconbox”]Reporting: Full visibility of the health and status of your IT systems, with detailed monthly reporting.[/us_iconbox]